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EDT, with initial reports of network interruptions coming from Ontario. The online service tracker istheservicedown.ca reported issues from the telecommunications company since 4:40 a.m. Please note that the current Rogers outage is affecting some call centres and offices, including passport offices. "For the duration of the outage, impacted travellers are required to submit their information using the Traveller Contact Information Form, to be completed prior to arrival at the border if unable to submit via ArriveCAN," CBSA said in a tweet. Travellers are being advised to provide paper copies of their proof of vaccination and travel details via the traveller contact information form. The Canada Border Services Agency (CBSA) said some travellers have had issues submitting their travel documents through the ArriveCAN app. Montreal bail hearing on sex charge for Peter Nygard delayed by Rogers outage.
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Att wireless outage software#
Rogers and its subsidiary Fido also experienced a nationwide cellular service outage in April 2021, which it blamed on a software update. "Everyone is in solution mode, willing to help," Champagne said on Twitter. Minister of Innovation Science and Industry Francois-Philippe Champagne said in a statement that along with speaking to the CEOs of Bell and Telus, he also spoke to the head of Rogers and "shared with him the frustration of millions of Canadians." Telus issued a similar statement, tweeting: "The network outage affecting Rogers customers is not impacting TELUS Internet, home phone or wireless infrastructure." Calls and texts between Bell customers or to other providers are not impacted." Bell is the parent company of CTV. In a statement to CTV News, Bell said its "network is operating properly, but Bell customers may be experiencing issues when trying to call or text Rogers subscribers.
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The Rogers network outage has affected several mobile and internet services, banks, debit purchases, passport offices and Canada's ArriveCAN app.
Att wireless outage full#
Rogers CEO and president Tony Staffieri said in a late Friday night statement:"We don’t yet have an ETA on when our networks will be fully restored but we will continue to share information with our customers as we restore full service." As previously announced, we will be proactively crediting all customers and will share more information on that process soon." "As our services and traffic volumes return to normal, we will continue to keep our customers updated. "Our wireless services are starting to recover and our technical teams are working hard to get everyone back online as quickly as possible," the company said in a statement. Rogers said Friday evening it is beginning to see its wireless services return online following a nearly day-long nationwide network outage.
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